The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or gone and can change temps to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy supplier for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up on your own or call a HVAC pro like Home Furniture, Plumbing & Heating. If you’re putting it in on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue as the thermostat can pull adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from aging programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get enough electricity, Nest says you might run into some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is creating odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t run or turns off and on frequently in a short period of time.

You could believe something is up with your heating and cooling system, but if you just got the Nest, we suggest you start with your thermostat right away. This is especially true if the weather is mild, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Fix Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting on your own but can’t solve the issue, a smart thermostat professional including one from Home Furniture, Plumbing & Heating can assist you. We can determine the issue and put in a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life more convenient, through automatic energy-efficient programming and the option to keep an eye on settings while you’re away from home. It’s an annoying experience when yours won’t operate like it should, but our heating and cooling specialists at Home Furniture, Plumbing & Heating can resolve the issue quickly.

If you’re running into unexplained heating and cooling behavior with your new Nest, call us at 815-933-8213 to request your appointment today.