The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or away and can change temps to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy supplier for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it on your own or contact a HVAC professional like Home Furniture, Plumbing & Heating. If you’re wiring it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem as the thermostat can get enough power from other heating and cooling wires.

In some cases, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from older programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate juice, Nest says you could encounter some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is creating weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t run or turns off and on frequently in a short period of time.

You may worry something is up with your heating and cooling system, but if you just got the Nest, we suggest you start with your thermostat initially. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning frequently.

Our Specialists Can Resolve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t fix the dilemma, a smart thermostat specialist like one from Home Furniture, Plumbing & Heating can provide support. We can identify the issue and install a C-wire, if needed.

Smart thermostats like the Nest are created to make your life more convenient, with automatic energy-efficient programming and the ability to keep an eye on temperatures while you’re away from home. It’s an annoying experience when yours won’t work properly, but our heating and cooling pros at Home Furniture, Plumbing & Heating can fix the issue in no time.

If you’re going through atypical heating and cooling behavior with your new Nest, reach out to us at 815-933-8213 to set up your appointment now.